How the Process Works

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Begin by scheduling a private consultation with Purdy Medical Wigs & DME Supplier LLC. During your appointment, we will review your medical hair loss needs and provide personalized guidance in a supportive, confidential environment.

Once your insurance information has been reviewed, you may proceed with scheduling your consultation.

Once your insurance information has been reviewed, you can schedule a consultation appointment.

 Consultations are available: 

• In person
• Virtually

During your consultation, we will:

• Review your medical hair loss needs
• Discuss required insurance documentation, when applicable
• Present medically appropriate cranial prosthesis solutions tailored to your needs

Our consultations are designed to provide personalized, appointment-based care focused on comfort, confidence, and support throughout your journey. 

After submitting your intake information, our team will review your details and assist in verifying eligibility for potential insurance benefits when applicable.

During this step, we help determine:

• Whether cranial prosthesis may be eligible for coverage
• Required documentation for submission
• Whether a physician prescription is required
• Whether prior authorization is needed

Coverage and approval are determined by your individual insurance provider and are not guaranteed. We assist patients in navigating the insurance process when applicable. 

 Complete our secure insurance eligibility form to begin the verification process. Our team will review your information to help determine whether your insurance plan may provide coverage or reimbursement for a cranial prosthesis. 

During this step, we:
• Review your submitted insurance information
• Help determine potential eligibility for coverage or reimbursement
• Guide you through required documentation
• Discuss available financial assistance options through the Purdy Crown of Confidence Program

Insurance benefits vary by plan. Some health insurance providers may offer partial or full reimbursement for cranial prostheses when hair loss is caused by a medical condition such as chemotherapy, alopecia, lupus, thyroid conditions, or other related causes.

To begin, complete our secure intake form. You may be asked to provide:

• Insurance card information
• Basic contact details
• Physician information (if available)

Your information is handled with care and confidentiality in accordance with applicable privacy standards.

NPI: 1508722869

During your fitting appointment, we provide personalized guidance to help determine the most appropriate cranial prosthesis based on your individual needs, comfort, and desired appearance. . 

We guide you through selecting features such as:

• Hair texture
• Length
• Color
• Cap construction
• Proper fit for sensitive or medically affected scalps

Our goal is to ensure your cranial prosthesis provides a natural appearance, secure fit, and lasting comfort for daily wear.

All fittings are conducted through private, appointment-based consultations to ensure personalized care.

We provide documentation to support insurance reimbursement for cranial prostheses. 

If your insurance plan offers reimbursement, we assist with preparing the documentation required for submission.

This may include:

• Physician prescription
• Diagnosis information
• Receipt for cranial prosthesis
• Letter of medical necessity

Our team helps guide you through the process, so you understand what is required.

We assist patients with understanding and preparing the documentation commonly required for insurance reimbursement of cranial prostheses.

If your insurance plan offers reimbursement, we help guide you through the documentation process for submission.

• Physician prescription (if required)
• Diagnosis information
• Receipt for cranial prosthesis
• Letter of medical necessity (when applicable)

Our team provides guidance throughout this process to help ensure you understand the documentation requirements and next steps. Coverage and reimbursement are determined by your individual insurance provider. 

 Schedule your private consultation today to receive personalized care and support. 

Hair loss due to medical conditions can be challenging. Our mission is to provide compassionate, personalized care along with high-quality cranial prosthesis solutions designed to restore confidence and comfort.

Our team is here to support you every step of the way through your journey.